Don't see your size? Reach out to our team + we will see what we can do!

REWARDS BY THE SHELTER

As a thank you for shopping with us, for every full price $1 spent, receive 1 point on selected brands.* Available both in store and online.

Reach 2,000 points & enjoy a $100 voucher to spend on your next purchase with us.

To redeem or check your points level to see how far away you may be from a voucher, either pop in, email or call and our team will be able to help you. If you wish to redeem your loyalty vouchers online, please email online@theshelter.co.nz and we will be able to check your points level to let you know how far away you may be from a voucher. If you have a voucher owing, we can easily set this up for you to redeem online - nothing like a good bit of retail therapy!

  • When you make a purchase with us, you will be notified of your current points balance in an email after your transaction. (We recommend keeping these on file so you can access you unique account link at anytime).
  • When you are due a $100 loyalty voucher, you will automatically be emailed to let you know you can redeem a reward with us.

WHAT ARE THE BENEFITS?

PRIVATE INVITATIONS

Get exclusive access to new collection drops, new designer launches, events, VIP access to the latest styles, and stay up to date with all The Shelter news.

EXCLUSIVE REWARDS

Earn 1 point for every $1 on selected full price items. When you reach 2000 points, get a $100 voucher.*

THE SHELTER PERSONAL SHOPPING

Gain confidence in your wardrobe by trying on garments in the comfort of your own home with a Shelter Personal Shopping experience, including individual styling tips from our Shelter stylists. An appro service that makes shopping that much easier for you!

BRANDS YOU CAN ACCRUE POINTS ON

We're here to help.

Search our full FAQ's, or contact us here.

*T&C's apply. Points accrue over a 12 month period, points not used after 12 months become void. Points are not accrued on sale items. $100 loyalty vouchers are valid for 6 months from date of issue. Points are only accrued on taylor purchases from taylor Newmarket, Christchurch, Wellington, Ponsonby at The Shelter or our online store. Vouchers cannot be used on sale or in conjunction with any other offer. Customers must be signed up to our loyalty database to join the loyalty system. More concession brands may be added to the exclusion list at any time.

Please note, there are some designer exceptions to the loyalty programme, and the following commission brands* do not accrue any points. Company of Strangers, Pera May, J'Ake, Frances, Mark Baigent, Claudia Li, J Palm, Lott Studio, Masami, Finding Jaga, Kiri Nathan, Creeps & Violets, Elliott Metal, Jimmy D, Lela Jacobs, Liar Liar Lott Studio, Marmalade Hats, Raven + Rose, Postel, Thyen, Samuel Mark Clyma, Ximena Ferre, Emma Jane Donald.